The AI phone assistant

Let the assistant answer routine calls 24/7.

Turn it on

Under Phone Assistant, get a number (or forward your existing one), set your hours, greeting and team directory, then enable it.

What it does

It answers in English or Spanish, schedules pickups, checks case status, and takes messages. Every call is logged under Calls.

Offices only

By default the assistant only serves dental offices — if a patient calls, it explains the lab can't work with patients directly. This is built in for every lab.

Need more help? Email support@labidental.com.